We ship from the beautiful state of Colorado. Standard shipping is through USPS First Class. This can take 3-5 days on average, but sometimes it can take a bit longer. For 1-3 days shipping time, you may upgrade to USPS Priority mail.
Please note that these shipping windows are estimates and delivery dates are not guaranteed.
Signature confirmation is required for any order over $500.
Please take care when entering your shipping address. We are not responsible for orders marked “undeliverable” due to an incorrect or incomplete address. Any returned packages will be charged a re-shipping fee.
We utilize tracking on our shipping, and we are not liable for any lost, stolen or mis-delivered packages.
WHEN WILL MY ORDER SHIP OUT?
We know you are excited to get your jewelry and we are excited for you to have it!
While our goal is to ship out within 48 hours of order placement Monday thru Friday for items in stock, shipping will ultimately be determined by our current inventory.
Most of our jewelry is made by hand with lots of love and must be sent for gold plating after assembly. This typically takes several weeks. We aim to keep a certain amount of stock on hand so we can ship out quickly, but an influx in sales or popularity of a piece can shift inventory resulting in longer shipping times.
To err on the safe side, please expect 2-3 weeks for items to ship out and we will work our hardest to have it to you much, much sooner.
Please note that shipments will not be mailed on weekends, observed holidays or shop vacations announced on the homepage.
Delays may be incurred during large promotional sales, events or holidays.
Thank you for your understanding and grace- we promise it is worth the wait!
If you need the piece by a certain date, please email us directly before placing an order so we can check inventory, update you on how quickly we can send it out and discuss the possibility of shipping upgrades to speed up delivery if needed. Email us at: firstname.lastname@example.org
PRE-ORDERS & BACK-ORDERS
If you have pre-ordered or back-ordered items within your order, the whole order will be place on hold and shipped together when the items are back in stock. Please reference the timeframe estimates stated for pre-orders and back-orders on the individual product pages.
We apologize but we currently do not ship internationally.